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Terms and
Conditions of Sale
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Unless
otherwise agreed upon, all orders are to be paid via pre-payment, Credit Card
(Visa, MasterCard, American Express),
or C.O.D. Money Order/Cashier's Check.
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All Shipments are sent via Delta Air Cargo, or
FedEx Priority Overnight.
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FedEx shipments, although convenient, are not guaranteed.
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Air Cargo
Shipments must be picked-up within three (3) hours of their arrival time and
we must be notified within twelve (12) hours if any credit or replacement is
desired. A message must be left on our answering machine if we are not
available directly. Silver City Serpentarium, Inc. reserves the right to
request photographs and/or have the animal(s) in question returned.
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Live
arrival is guaranteed on orders via air cargo, excluding the following
exceptions:
-Amphibians are not guaranteed.
-Animals shipped through areas that are below 40 or above 90 degrees are not
guaranteed.
-We cannot be responsible for losses due to carrier mishandling. In these
instances, a claim must be made at the air cargo station where the shipment
was received.
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